Job - Surgical Patient Coordinator
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Surgical Patient Coordinator

A prestigious cosmetic surgery and aesthetics practice in central London is looking for a Patient Coordinator to join the team in their London clinic.

Your role

Your role is to hold patient consultations and convert them into bookings, and to manage the patient journey through to post-procedure follow-up, providing an excellent standard of patient care at all times.

You will be responsible for greeting patients in the clinic and conducting face-to-face patient consultations on surgical procedures. You will answer questions relating to the clinic treatments, and offer accurate and appropriate advice, so patients can make an informed decision. You will maintain the highest standard of service to patients in accordance with company policies, and all relevant legislation.

You will also be responsible for administration for your patients, managing bookings and diaries, ensuring patient files are accurate and up-to-date, taking payments, confirming bookings and following up on previous appointments.

Skills and experience required

It is essential that you have experience of working in a similar role, as you must be able to confidently deal with patients, discussing surgical procedures and converting enquiries into bookings.

You should excel at customer service and teamwork, have a strong focus on quality and attention to detail, and be driven by achieving results and exceeding targets.

Apply with a covering letter and your CV below.
Type: Full Time Contact: John Sellers
Location: London (Central) Reference: HC3390
Salary: To £30,000 plus commission

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Client Testimonial: “John and his team offer nothing but exquisite service. They took time to obtain an understanding of our requirements and provided us with the candidate who added remarkable value to our company. They are professional, friendly and extremely efficient. I will definitely use them again in a future.” - Valerija - Clinic Manager
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