Job - Senior Patient Coordinator
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Senior Patient Coordinator

Our client, a highly regarded surgical clinic in Central London, is looking for a Senior Patient Coordinator to join their team.

Your role

Reporting to senior management, you will use your experience of working in a private healthcare setting to ensure that the clinic’s cosmetic surgery patients all have a flawless patient journey from start to finish.

You will spend time with potential patients discussing procedures, options and costs, with the aim to convert enquiries into booked consultations. You will follow up after consultations, keeping in touch with patients, and assisting with any queries that arise post-consultation. You will also assist with patient care, acting as a chaperone, and providing an excellent level of customer service for all patients.

You will manage patient administration, ensuring that medical reports and diagnostics are collected and sent to the correct personnel, and that records are accurate and up-to-date at all times. You will manage diaries for consultants, and you will help streamline admin processes.

The skills and experience you need to apply

To be successful in your application, you must have:

  • Experience dealing with cosmetic surgery, aesthetics or private healthcare patients
  • Knowledge of surgical procedures, including cosmetic and weight-loss surgery
  • Excellent customer service and communication skills
  • The confidence to work with high-profile medical professionals
  • Excellent customer service and communication skills
  • Commercial acumen

If you meet all of the above requirements, our client would like to know more about you. Apply with your CV and a covering letter below.

Type: Full Time Contact: John Sellers
Location: London (Central) Reference: ARC: 4108
Salary: c. £30,000 plus commission (OTE £45-50k)

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