Job - Patient Coordinator
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Patient Coordinator

Our client, a successful aesthetics practice in London, is now looking for a Patient Coordinator to join their team.

Your role

Your role will be to hold consultations with prospective patients, convert consultations into bookings, and ensure that clients receive the highest quality patient experience, accompanying them on their treatment journey from start to finish.

You will conduct patient consultations for a range of treatments, including injectables, body sculpting, advanced skincare (skin peels, micro-needling, laser rejuvenation), and more.

You will answer questions relating to procedures, schedule appointments, consult on costs and payment options, deal with client issues or complaints, and ensure that the correct paperwork has been completed and patient files are up-to-date and accurate.

You will work towards sales targets, and you will work closely with the aesthetic practitioners, helping to motivate them to hit their own targets. You will have the chance to earn an excellent rate of commission in return.

Skills and experience required

To be successful in your application, it is essential that you have experience of working in a similar role, and you can provide examples of your success in a customer-facing sales role.

You must:

  • Have experience of working in sales in aesthetic medicine or cosmetic surgery
  • Understand the importance of patient confidentiality and discretion
  • Be confident, friendly and professional when dealing with clients
  • Have excellent customer service and communication skills
  • Have a strong interest in aesthetic medicine
  • Have good IT and admin skills

Apply with your CV and a covering letter below.
Type: Full Time Contact: John Sellers
Location: London (Central) Reference: HC3286
Salary: Competitive salary plus excellent commission (OTE c.£45,000 to £80,000)

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Client Testimonial: “John offers simply the best recruitment service in the Aesthetic Industry. When I was a practice manager at 111 Harley St., we hired three key members of the team through ARC, who till this day have been an integral part of the clinic and beyond. I would recommend John to all private aesthetic practices, doctors and clinic managers included, who are looking for key players and don't have the time to go through endless CVs and background checks. Thank you John!” - Mia - Practice Manager
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