Patient Advisor

An exciting opportunity has arisen for a Patient Advisor to join a highly regarded cosmetic clinic in London.

Your role

As a member of the patient bookings team, you will deal with telephone enquiries, answering questions relating to the clinic treatments and providing essential information for patients. You will convert enquiries into bookings, communicate with patients to confirm bookings, and keep in touch with patients to encourage patient retention.

You will provide an excellent standard of customer service and ensure that all administration is completed accurately and efficiently, checking that the correct paperwork has been completed and patient files are up-to-date.

Skills and experience required

You should have experience of working in a private medical clinic, and have good knowledge of cosmetic procedures, as you will be providing advice to prospective patients. You should also have experience of converting enquiries into treatment bookings.


  • A passionate interest in aesthetics
  • Excellent communication skills
  • Proven experience in developing and maintaining client relationships
  • Enthusiasm and energy

Apply with your CV below.
Type: Full Time Contact: Karen Stovell
Location: London (Central) Reference: ARC:4168
Salary: c. £26,000 plus commission

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Candidate Testimonial: “Highly recommend ARC, in particular John who actually found me the perfect job within a matter of days!! Excellent communication, support and professionalism throughout, a big THANK YOU!!” - Natali - Aesthetic Nurse
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