Front of House

Our client, a renowned luxury clinic in Central London, is now looking for an experienced receptionist to work front-of-house.

Your role

Your primary responsibility is to ensure that all guests receive an excellent standard of customer service, and that every patient’s journey is a positive experience from start to finish.

You will answer telephone and email enquiries, meet and greet patients, book and cancel treatments, and deal with all administration and diary management promptly and accurately.

In return, you will get to join a friendly, close-knit team in elegant and prestigious clinic, you will receive an excellent basic salary, and you will have the chance to earn commission on the retail products you upsell.

Skills and experience required

We are looking for someone who is friendly, polite and articulate, and someone who has a passion for skincare and beauty. This is a busy clinic with a fantastic reputation, so you will also need to be organised and efficient, and highly professional.

You must be committed to providing excellent customer service, understand the importance of discretion, and have a positive attitude.

You must also be computer literate and have immaculate written and spoken English. Prior experience of working in an aesthetics clinic or high-end spa will provide a distinct advantage.

Apply below with a covering letter and your CV.
Type: Full Time Contact: Karen Stovell
Location: London (Central) Reference: ARC: 4088
Salary: £26,000 plus commission

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Client Testimonial: “John offers simply the best recruitment service in the Aesthetic Industry. When I was a practice manager at 111 Harley St., we hired three key members of the team through ARC, who till this day have been an integral part of the clinic and beyond. I would recommend John to all private aesthetic practices, doctors and clinic managers included, who are looking for key players and don't have the time to go through endless CVs and background checks. Thank you John!” - Mia - Practice Manager
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