Clinic Coordinator

ARC is looking for a professional and proactive Clinic Coordinator for a long-established aesthetics clinic in London. The clinic is headed by a Medical Director with many years of experience and a fantastic reputation in the industry, and due to continuing success the company is now expanding the team.

Your role

Your role will be to ensure that all clients receive a warm welcome and have a flawless patient journey. You will also assist with the day-to-day running of the clinic, supporting the Clinic Manager.

The majority of your time will be client facing, as you will act as a patient concierge, greeting guests in the clinic, and dealing with enquiries over the phone and via email. You will advise clients on treatments and products, take bookings and payments, and provide an excellent standard of customer service at all times.

You will deal with patient paperwork, ensuring that all records are kept up-to-date and accurate, and you will ensure that the diaries of the practitioners are managed efficiently.

You will assist with general clinic duties such as opening and closing the clinic, and dealing with suppliers to ensure the clinic is fully stocked.

This is a fantastic opportunity to join a friendly team at a growing company.

Skills and experience required

You must have experience of working in a similar role in a medispa or aesthetics clinic, and have excellent customer service, sales, and administrative skills.

We are looking for an approachable person with an outgoing personality, but also a high level of professionalism and maturity. You should excel at teamwork, have a strong focus on quality, and be driven by achieving results and exceeding targets.

You must also have:

• An in-depth understanding of skincare and non-surgical aesthetic treatments
• Excellent customer service and communication skills
• Immaculate written English
• Ability to stay calm under pressure and multi-task

Please apply with a CV and covering letter below.
Type: Full Time Contact: John Sellers
Location: London (Central) Reference: ARC:4188
Salary: To £30,000 DOE

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Candidate Testimonial: “Every time I have dealt with ARC everyone has always been very efficient, professional and enjoyable to work with. They have found me this new role which I am so grateful for and also my last role as well. They obviously know what they are doing. They know this industry very well and all the key players, I have always appreciated their discretion. Any time I have needed advice or help about the roles I was looking at they were always more than happy to help any time day or night!” - Mary-Kay - UK Sales Manager
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