Clinic Coordinator

Our client, a highly regarded independent cosmetic clinic in central London, is now looking for a Clinic Coordinator to join their team.

Your role

Your role will be to ensure that all clients receive a warm welcome and have a flawless patient journey. You will also assist with the day-to-day running of the clinic, supporting the Director.

The majority of your time will be client facing, as you will act as a patient concierge, greeting guests in the clinic, and dealing with enquiries over the phone and via email. You will advise clients on treatments and products, take bookings and payments, and provide an excellent standard of customer service at all times.

You will deal with patient paperwork, ensuring that all records are kept up-to-date and accurate, and you will ensure that the diaries of the practitioners are managed efficiently.

You will assist with general clinic duties such as opening and closing the clinic, and dealing with suppliers to ensure the clinic is fully stocked.

Skills and experience required

You must have experience of working in a similar role in a medispa or aesthetics clinic, and have excellent customer service, sales, and administrative skills.

We are looking for an approachable person with an outgoing personality, but also a high level of professionalism and maturity. You should excel at teamwork, have a strong focus on quality, and be driven by achieving results and exceeding targets.

You must also have:

An in-depth understanding of skincare and non-surgical aesthetic treatments
Excellent customer service and communication skills
Immaculate written English
Ability to stay calm under pressure and multi-task

Please apply with a CV and covering letter below.
Type: Full Time Contact: John Sellers
Location: London (Central) Reference: ARC: 4113
Salary: to £35,000

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