Clinic Coordinator


A highly regarded independent clinic that specialises in skin health is looking for a Clinic Coordinator to join their growing team.

Your role

Reporting to the Clinic Manager, your key duty will be to ensure that patients receive an excellent standard of customer service throughout their patient journey.

Duties:

  • You will deal with patient enquiries and bookings via email and phone, and you will greet patients on arrival, ensuring that all visitors receive a warm welcome.
  • You will manage the diaries of practitioners, dealing with bookings and cancellations, and preparing daily clinic lists for the team.
  • You will maintain the reception area to a high standard, ensuring it is immaculately presented at all times.
  • You will take payments and manage patient financial records, complete patient administration, and ensure that all records are kept up-to-date and accurate.
  • You will develop your knowledge of the clinic’s treatments, to provide accurate advice to patients.
  • You will help advise patients on retail products available, advising on appropriate skincare regimes.
  • You will assist the Clinic Manager with ad-hoc tasks, and help out with promotional events and marketing projects

This is a fantastic opportunity to join the team at a well-respected, expanding clinic that will offer employees the chance to develop their skills and grow their role.


Skills and experience required

We are looking for a great communicator who excels at customer service and organisation. You will be an approachable person with a warm, outgoing personality, but also a high level of professionalism and maturity.

You will be someone with an understanding of non-surgical aesthetic treatments and a strong interest in the skincare. You must have experience of working in a similar customer-facing role.


Please apply with a CV and covering letter below.
Type: Full Time Contact: Karen Stovell
Location: London (Central) Reference: ARC:4185
Salary: To £24,000

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Client Testimonial: “I have worked with ARC both as a Candidate and as a Client. My experience of both has been excellent. Now as a Recruiting Manager, I trust ARC to find appropriate, commercially aware candidates for my vacancies. I would recommend ARC to industry professionals and clinics as their service is based on effective communication, honesty and they always deliver.” - Kathryn - Clinic Manager
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