Clinic Coordinator

Our client, an acclaimed independent skin clinic in central London, is looking for a Clinic Coordinator to join the team.

Your role

Reporting to the Clinic Manager, your role will be to ensure that all clients receive a warm welcome and have a flawless patient journey. You will also assist with the day-to-day running of the clinic.

You will act as a patient concierge, greeting clients in the clinic, and dealing with enquiries over the phone and via email. You will advise clients on treatments and services, take bookings and payments, and provide an excellent standard of customer service at all times.

You will keep patient records and reports up-to-date and accurate, and you will ensure that the diaries of the practitioners are managed efficiently.

You will assist with general clinic duties such as opening and closing the clinic, dealing with suppliers to ensure the clinic is fully stocked, and ensuring that the treatment rooms and reception area are maintained to a high standard.

Skills and experience required

You must have experience of working in a similar high-end environment, and have excellent customer service and administrative skills. You should also have:

  • A good understanding of skincare and non-surgical aesthetic treatments
  • A professional telephone manner
  • Immaculate written English
  • Ability to stay calm under pressure and multi-task
  • Excellent IT skills

Please apply with a CV and covering letter below.
Type: Full Time Contact: John Sellers
Location: London (Central) Reference: ARC:4041
Salary: To £30,000 DOE plus bonus

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