Clinic Coordinator

An independent aesthetics clinic headed by a highly regarded Medical Director is now looking for a Clinic Coordinator to join their growing team.

Your role

Reporting to the Clinic Manager, your key duty will be to ensure that patients receive an excellent standard of customer service throughout their patient journey.

You will deal with patient enquiries, providing accurate and appropriate advice on treatments available, so patients can make an informed decision. You will greet patients on arrival, and check that all patient records are kept up-to-date and accurate. You will look after patients during their visit to the clinic, and you will stay in contact with patients, making follow-up calls to ensure patient satisfaction and assisting with any queries that arise post-consultation.

You will develop your knowledge of the clinic’s treatments and industry trends, and make yourself familiar with the clinic’s client base, to best promote the clinic’s offering. You will adhere to clinic processes and protocols, and you will assist with day-to-day clinic duties as required, so the clinic runs smoothly at all times.

This is a fantastic opportunity to join the friendly team at an outstanding clinic staffed by experienced aesthetic professionals.

Skills and experience required

We are looking for a great communicator who excels at customer service and organisation. You will be an approachable person with a warm, outgoing personality, but also a high level of professionalism and maturity.

You will be someone with a good understanding of non-surgical treatments and a strong interest in the aesthetic medicine industry. You must have experience of working in a similar customer-facing role.

Please apply with a CV and covering letter below.
Type: Full Time Contact: Karen Stovell
Location: Kent Reference: ARC:4171
Salary: £22,000 plus clinic bonus

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Candidate Testimonial: “Highly recommend ARC, in particular John who actually found me the perfect job within a matter of days!! Excellent communication, support and professionalism throughout, a big THANK YOU!!” - Natali - Aesthetic Nurse
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