Clinic Coordinator

Our client, a highly regarded laser eye surgery clinic, is now looking for a Clinic Coordinator to join their team.

Your role

Your primary responsibility is to ensure that all patients receive an excellent standard of customer service, and that every patient’s journey is a positive experience from start to finish.

Your duties will include:

  • Answering telephone and email enquiries
  • Greeting patients
  • Booking treatments and dealing with cancellations
  • Processing payments
  • Dealing with patient administration promptly and accurately
  • Coordinating multiple complex diaries, to ensure the smooth running of the clinic

Skills and experience required

We are looking for someone who is friendly, polite and articulate, with experience of providing a high level of customer service and with experience of administrative duties.

You must be committed to providing excellent customer service, understand the importance of discretion, and be a positive-thinking team player.

You must also be computer literate and have immaculate written and spoken English. Prior experience of working in a clinic will provide an advantage.

Apply below with a covering letter and your CV.

Type: Full Time Contact: Katy Rooney
Location: London (Central) Reference: ARC: 4093
Salary: £24,000

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Candidate Testimonial: “I can honestly say that the communication and support that I have received from ARC has been outstanding. Through ARC I have successfully found a new position.” - Karen - Clinic Manager
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