Job - Aesthetic Clinic Coordinator
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Aesthetic Clinic Coordinator

Our client, an exclusive clinic in central London that has long been praised for its excellent aesthetic treatments, is looking for a Clinic Coordinator to join the team.

Your role

With your warm personality and natural talent for customer service, you will ensure that all patients receive a warm welcome and have a flawless patient journey.

You will act as a patient concierge, greeting clients in the clinic, and dealing with enquiries over the phone and via email. You will advise clients on treatments and services, take bookings and payments, and provide an excellent standard of customer service at all times.

You will keep patient records and reports up-to-date and accurate, and you will ensure that the diaries of the practitioners are managed efficiently.

Reporting to and assisting the Clinic Director, you will also help with the day-to-day running of the clinic. You will assist with duties such as opening and closing the clinic, dealing with suppliers to ensure the clinic is fully stocked, and ensuring that the treatment rooms and reception area are maintained to a high standard.

Skills and experience required

We are looking for a friendly, polite and professional person with experience of providing 5* customer service in an aesthetics clinic, or a comparable high-end environment.

You must be able to demonstrate that you have excellent customer service and administrative skills. You should also:

  • Have a good understanding of skincare and non-surgical aesthetic treatments
  • Have a professional telephone manner, immaculate written English and good admin skills
  • The ability to stay calm under pressure and multi-task
  • Be professional, proactive, attentive and immaculately presented

Please apply with a CV and covering letter below.
Type: Full Time Contact: Karen Stovell
Location: London (Central) Reference: ARC:4055
Salary: £28,000 to £30,000 plus commission

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Candidate Testimonial: “Having worked on and off with ARC Recruitment for a number of years, they have always been the recruiter to go to. The staff have a great knowledge of both jobs for nurses and Aesthetics and work hard in ensuring they have a good understanding of what you as a nurse are looking for. I've always felt that they are very supportive and make sure a job is the right fit for both the nurse and the employer. They are definitely the company to go to for all jobs aesthetics.” - Aleks - Nurse Prescriber
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