Clinic Coordinator

An independent, doctor-led aesthetics clinic in London is now looking for a Clinic Coordinator to join the team.

Your role

Reporting to the Medical Director, you will ensure that all patients receive an excellent standard of customer service, and you will assist with the day-to-day running of the clinic.

You will greet patients on arrival, deal with patient enquiries and bookings, manage diaries, and ensure that the daily clinics run smoothly. You wil also ensure that patient documentation is accurate and process payments.

You will look after guests during their visit to the clinic, ensuring that each patient journey is flawless, and you will stay in contact with patients, making follow-up calls to ensure patient satisfaction, and to encourage repeat business.

You will develop your knowledge of the clinic’s treatments and industry trends, and make yourself familiar with the clinic’s client base, so as to best promote the clinic’s offering.
You will also assist with clinic duties such as opening and closing the clinic, dealing with suppliers to ensure the clinic is fully stocked, and making sure treatment rooms are prepared and maintained.

Skills and experience required

You will be someone with a good understanding of non-surgical cosmetic treatments and a strong interest in the aesthetic medicine industry. You must have experience of working in a similar role in a private clinic or medi-spa.

We are looking for someone who excels at customer service and organisation. You will be an approachable person with an outgoing personality, but also a high level of professionalism and maturity.

Please apply with a CV and covering letter below.

Type: Full Time Contact: John Sellers
Location: London (Central) Reference: ARC:4243
Salary: To £35,000 DOE

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Client Testimonial: “I have worked with ARC both as a Candidate and as a Client. My experience of both has been excellent. Now as a Recruiting Manager, I trust ARC to find appropriate, commercially aware candidates for my vacancies. I would recommend ARC to industry professionals and clinics as their service is based on effective communication, honesty and they always deliver.” - Kathryn - Clinic Manager
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